THE TRANSATLANTIC MAGAZINE
The IRS has formally launched its 'Get My Payment' tool, enabling Americans to see the progress of their Economic Impact Payments as part of the CARES Act Economic Stimulus Package, and to update payment details.
The majority of US Taxpayers will automatically receive payment through their designated bank account. The tool will allow all Americans to check on the status of their payment, and the expected time that payment will be made. The tool will also allow those who previously hadn't designated a bank account to provide their bank information. For those who wouldn't normally file for tax returns, such as single filers who made under $12,200 and married couples making less than $24,400 in 2019, are able to use the other recently launched 'Non-Filer Tool' to make sure their details are in the system.
According to Democrats Abroad (DA), there have been some stability issues with the 'Get My Payment' tool. The DA's Carmelan Polce wrote in a post yesterday that "Anecdotal evidence suggests Get My Payment has some sort of a glitch that results in many users - both in the US and living abroad - getting a "Cannot Determine Your Eligibility" message. We expect the system is being overwhelmed. If you received such a response please try the tool again in a day or so."
Democrats Abroad had also recently raised concerns that tools deployed by the IRS were causing accessibility problems for overseas Americans. DA issued an updated yesterday thanking Congressman Don Beyer (D-VA08) who has written to IRS Commissioner Rettig asking that Americans living overseas be permitted to designate non-US bank accounts with which to receive payments, and that form spaces for telephone numbers can be altered to allow international numbers to be listed. Rep. Beyer's letter can be accessed here.
Earlier today, the Taxpayer Advocacy Panel (TAP) also addressed difficulties with contacting the IRS at this time. Explaining, TAP wrote that " The Internal Revenue Service and the Taxpayer Advocate Service are experiencing delays and interruptions in working cases due to widespread IRS operation closures. These closures are also causing a high call volume resulting in delays in response times. We ask for your patience during this time. For answers to general IRS tax questions go to taxpayeradvocate.irs.gov/get-help or irs.gov. For questions about Economic Impact Payments, please go to irs.gov/coronavirus."
To access the IRS 'Get My Payment' Tool, go to https://www.irs.gov/coronavirus/get-my-payment