Essential Contacts for Americans in the UK

NOT 911
Please pay special attention to the Emergency Number. In the UK it is NOT 911. Use 999 (the one most British people know).

EMERGENCIES
Fire, Police, Ambulance 999 (NOT 911)

NON-EMERGENCY POLICE CONTACT
If you need to contact UK police on a non-emergency matter, call 101

MEDICAL ADVICE LINE
The NHS offers non-emergency medical help by telephone. Phone: 111
The NHS website is https://www.nhs.uk
(NB the previous NHS Direct service was closed in 2014.)

Direct Dial Code, US       001
Direct Dial Code, Canada       001
Direct Dial Code, Germany       00 49
Operator Assistance, UK       100
Operator Assistance, International       155
Telephone Repairs       151
International Directory Assistance       153

TRANSPORTATION
London Underground       020 7222 1234
National Rail Enquiries       08457 4849 50
National Bus Service       0990 808080

UNITED STATES EMBASSY
uk.usembassy.gov/embassy-consulates/embassy/
33 Nine Elms Lane
London
SW11 7US
United Kingdom
Switchboard: +44 (0)20 7499 9000
Fax: +44 (0)20 7894 0020

The US Consulate General, Belfast, Northern Ireland
https://uk.usembassy.gov/embassy-consulates/belfast
Consul General in Belfast: James Lawton
US Consulate General, Belfast, Northern Ireland
Danesfort House
223 Stranmillis Road
Belfast
BT9 5GR
Phone: +44 (0)28 9038 6100
Fax: [44] (0)28 9068 1301
For after-hours emergencies: +44 (0)2890 386104

Hours of Operation:
Please note that the US Consulate in Northern Ireland is not open for walk-in enquiries. Normal hours of operation are Monday - Friday from 8:30am to 5:00pm. All offices are closed on Saturday, Sunday, and all US UK, and Northern Irish public holidays.

The US Consulate General, Edinburgh, Scotland
https://uk.usembassy.gov/embassy-consulates/edinburgh/
Principal Officer: Susan A Wilson
Consulate General
3 Regent Terrace
Edinburgh
Scotland
EH7 5BW
Phone: +44 (0)131 556-8315
Fax: +44 (0)131 557-6023
For after-hours emergencies for American Citizens please phone the main US Embassy switchboard: +44 (0)20 7499 9000
E-mail: Edinburgh-Info@state.gov

Hours of Operation:
Please note that the US Consulate in Edinburgh is not open for walk-in enquiries. Normal hours of operation are Monday - Friday from 8:30am to 5:00pm. All offices are closed on Saturday, Sunday, and all US and UK public holidays.

Visa information:
The US Consulate in Edinburgh does NOT issue visas. Contact the main US Embassy in London for visa enquiries.

The US Virtual Consulate in Cardiff, Wales
https://uk.usembassy.gov/embassy-consulates/cardiff/
Phone - From Wales: +44 (0)29 2002 6419
Phone - From Outside Wales: +44 (0)20 7499 9000

The Cardiff Office is unable to provide information about visas, or consular services for American citizens. Enquirers should visit the Visa Services and the American Citizen Services pages on the main Embassy site.

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